Services

Built for cloud and technology consulting firms.

Every engagement is grounded in delivery operations reality — not generic consulting advice repackaged for your situation.

01 — Core Engagement

Operational Performance Diagnostic

A structured diagnostic that maps your delivery operations across ten domains — from sales and pipeline through finance and AI readiness. You get findings with evidence, root causes, and economic impact quantified against your P&L. Not a slide deck of observations. Often called the OPD for short.

  • Structured intake and document review

  • Stakeholder interviews — leadership and delivery team

  • Pattern analysis across all ten operational domains

  • Findings with confidence ratings and evidence attribution

  • Economic impact quantification per finding

  • Executive Briefing and prioritized Roadmap

What's included

Engagement details
Engagement typeFixed-scope diagnostic
Timeline2–3 weeks
DeliverablesExecutive Briefing + Roadmap
MethodologyTOP-assisted
Best forCloud + technology consulting firms, 10–100 staff

02 — Advisory Retainer

The OPD tells you what to fix and in what order. Roadmap Execution is how you actually fix it. A monthly retainer for embedded advisory support — implementing the highest-priority recommendations from your diagnostic. This usually follows the diagnostic, though existing clients with a clear roadmap can engage directly.

Roadmap Execution

  • Monthly priority review and execution check-in

  • Framework design and implementation support

  • PMO buildout and process documentation

  • Delivery manager coaching and consultant development

  • Progress tracking against OPD roadmap milestones

What's included

Engagement details
Engagement typeMonthly retainer
Minimum term3 months
Typical entryFollowing the OPD
FormatRemote with optional on-site
Best forFirms ready to act on findings

03 — Embedded Leadership

Fractional Operations / PMO Leadership

For firms that need senior delivery operations leadership but don't yet need a full-time hire. I embed as your interim Director of Operations or PMO leader — establishing operating rhythms, leading delivery improvements, coaching managers, and executing the roadmap directly. This is hands-on operational leadership, not advisory from the sidelines. Engagement structure and time commitment are scoped to your situation.

What's included

  • Interim Director of Operations or PMO leadership

  • Operating rhythm design — weekly, monthly, and quarterly reviews

  • PMO design, buildout, and operation

  • Delivery framework implementation and rollout

  • Direct coaching for delivery managers and PMs

  • Roadmap execution from a prior diagnostic — or from scratch

Engagement details
Engagement typeFractional retainer
FormatRemote with optional on-site
ScopeTailored to your firm
Best forFirms scaling without a full-time ops leader

Why TunTech

30+ years inside cloud and technology consulting firms.

Every angle of the work
Developer, PM, program manager, process consultant, PMO leader, VP of Delivery Operations. I've seen consulting from every level — which is why I can spot what's breaking faster than someone who's only seen the top of the org chart.
Cloud and technology consulting only
Every diagnostic pattern, every benchmark, every framework is purpose-built for cloud and technology consulting firms — not adapted from a generic consulting playbook.
Economically grounded
Findings connect to your P&L. Margin risk, utilization drag, churn exposure — quantified, not estimated. You know what to fix and why it's worth fixing.

Not sure which engagement is right for you?

Start with a conversation. We'll figure out where you are and what makes sense.